How To Check Service Pack On Windows 7

Introduction

This certificate explains how to ascertain which Microsoft Windows Operating Organisation and Service Pack is installed on your Cisco Intelligent Contact Management (ICM) computer.

Prerequisites

Requirements

Cisco recommends that you accept knowledge of these topics:

How to troubleshoot Microsoft Windows

Components Used

The information in this document is based on these software and hardware versions:

Microsoft Windows NT 4.0 and Windows 2000

The data in this document was created from the devices in a specific lab environs. All of the devices used in this certificate started with a cleared (default) configuration. If your network is live, brand sure that you empathise the potential impact of any command.

Conventions

Refer to Cisco Technical Tips Conventions for more than data on document conventions.

Microsoft Service Packs

Service packs are the means by which Microsoft Windows product updates are distributed. Service packs keep the production electric current, and extend and update the functionality of your estimator. Service packs include updates, system assistants tools, drivers, and boosted components. All are conveniently bundled so that you can easily download them. Service packs are cumulative. This ways that each new service pack contains all the fixes in previous service packs, and whatever new fixes.

Determine the Service Pack Installed

There are two methods to determine which Microsoft Windows Service Pack is installed on an individual Cisco ICM system. Choose the method that best suits yous.

Method One

Complete these steps:

From a command prompt or from the Run dialog box, type winver, and press ENTER.
Figure 1 – The winver Control
Based on the version of Microsoft Windows installed, either the About Windows NT dialog box (Effigy 2) or the Most Windows dialog box (Effigy 3) appears. The dialog box shows the version, build, and Service Pack installed.
Figure two – Microsoft Windows NT

Figure iii – Microsoft Windows 2000

Method Ii

Complete these steps:

In a command prompt or in the Run dialog box, type winmsd, and press ENTER.
Figure 4 – The winmsd Command

For Microsoft Windows NT, the Diagnostics dialog box appears:
Effigy v – Windows NT Diagnostics Dialog Box

Click the Version tab. This tab displays data about the Service Pack version installed.

In the case in Figure 5, Service Pack v is installed.
For Microsoft Windows 2000, the Organisation Information dialog box appears:
Effigy 6 – System Data Dialog Box

The System Summary folder is the default folder that appears. Come across the Version item for the latest Service Pack version installed.

You lot must keep upward with the latest Microsoft Windows NT Service Pack, only even more importantly, utilise the right Service Pack with the version of Cisco ICM. In guild to determine the correct Service Pack for your system, meet the Bill of Materials.

When you lot have determined the correct Service Pack for your Cisco ICM node, you tin obtain it from the Microsoft Service Pack Download Center .

Related Information

Microsoft Service Pack Download Center
Technical Support & Documentation - Cisco Systems